As you can see from the sidebars of my blog...I have removed my not-so-new year resolutions and replacing them with baby yuyan's milestones.
I have also put in some of my must-read-daily links at the side...
Having a baby really changes everything...including the sites you surf...
I will introducing changes to my blog every now and then...
give me more time, yah? ;)
Showing posts with label random rants. Show all posts
Showing posts with label random rants. Show all posts
Friday, March 14, 2008
Thursday, December 14, 2006
Lucky, not 'suay'
Ever had those days that everything seems to go wrong?
Me and cactus were shrouded with 'suayness' since tuesday.
I shall not go into details since it was narrated in cactus' blog.
We were glad that amidst the suayness, there were little blessings that we two may have failed to notice earlier during our moments of anger.
- It was lucky that our colleague, Kitty was going to CGH as well to visit her sis-in-law and she gave us a ride to the hospital.
- It was lucky that we did not buy tonics and fruit basket as we felt that danny might not be able to consume them because of his condition.
- It was lucky that the patient occupying danny's bed was wheeled in after a short while. We might be waiting till after visiting hours as we thought that he was in the examination room.
- It was lucky that we had the fishhead steamboat for dinner instead of the sinful cuttlefish kangkong and chay kway teow. It was definitely a healthier choice.
- It was lucky that hubbie managed to avoid the accident in the ECP in time.
- It was lucky the bird poo did not drop onto us but only on our food
We are lucky not suay!
Me and cactus were shrouded with 'suayness' since tuesday.
I shall not go into details since it was narrated in cactus' blog.
We were glad that amidst the suayness, there were little blessings that we two may have failed to notice earlier during our moments of anger.
- It was lucky that our colleague, Kitty was going to CGH as well to visit her sis-in-law and she gave us a ride to the hospital.
- It was lucky that we did not buy tonics and fruit basket as we felt that danny might not be able to consume them because of his condition.
- It was lucky that the patient occupying danny's bed was wheeled in after a short while. We might be waiting till after visiting hours as we thought that he was in the examination room.
- It was lucky that we had the fishhead steamboat for dinner instead of the sinful cuttlefish kangkong and chay kway teow. It was definitely a healthier choice.
- It was lucky that hubbie managed to avoid the accident in the ECP in time.
- It was lucky the bird poo did not drop onto us but only on our food
We are lucky not suay!
Monday, December 04, 2006
Lizard
Went back to mum's home last sat...
My lil' sis suddenly thought of showing me something dad and mum brought from M'sia last week. They were there to attend a cousin's wedding.
They brought back 'lizards'. Not the real ones lah, those rubber-like toy 'lizards' which would 'grow' when you submerge them in water.
Apparently my dad and mum thought that this was an interesting toy and bought several pieces of it since it was cheap.
The packaging says it can grow to 600% of its existing size after you submerge it in water for 72 hours.
"Yah, nothing special wah. I have seen such toys in the shape of dinosaurs, other animals before." I thought to myself and shooed my sis away.
"....I put it it the water for a few days liao...I will show you how it looked now..." my sis said excitedly and she ran to the bathroom...
Then she came back with this....
"Wah!"
was my first response.
"...I was surprised by the size too! Come, touch it..it's not slimy, it feels like the real thing...." my sis continued.
I was totally grossed out but was truly amazed by the sheer size of the lizard....
My lil' sis suddenly thought of showing me something dad and mum brought from M'sia last week. They were there to attend a cousin's wedding.
They brought back 'lizards'. Not the real ones lah, those rubber-like toy 'lizards' which would 'grow' when you submerge them in water.
Apparently my dad and mum thought that this was an interesting toy and bought several pieces of it since it was cheap.
The packaging says it can grow to 600% of its existing size after you submerge it in water for 72 hours.
"Yah, nothing special wah. I have seen such toys in the shape of dinosaurs, other animals before." I thought to myself and shooed my sis away.
"....I put it it the water for a few days liao...I will show you how it looked now..." my sis said excitedly and she ran to the bathroom...
Then she came back with this....
"Wah!"
was my first response.
"...I was surprised by the size too! Come, touch it..it's not slimy, it feels like the real thing...." my sis continued.
I was totally grossed out but was truly amazed by the sheer size of the lizard....
Wednesday, October 25, 2006
Busy Bumblebee
Buzy buzy buzy....
At home : My mum and dad had gone on a 9-day tour (gasp!) to China...I had to move back my mum's home to make sure my sis wakes up in time for her 'O' levels practicals...Had to wash, clean, cook (ok, maybe not. Does boiling water count?) for two homes for these 9 days...
At work: Got a press conference coming up on next tues, was given less than a week to prepare the press kit, banner, presentation, press invite, coordination of the various panel spokesmen...
The public holidays are over :( I have got a couple of photos in my cam to upload but simply can't find the time and mood to do that...
Good news is....
Was juz told that the press conference is postponed to next fri..phew! a few more days to work on it! Dun ve to swop my working Sat!
My mum and dad are coming back soon! :D
I miss them lots! Esp. my mum!
I wonder how she manages to wash my siblings' very-fast-growing pile of clothes everyday!
At home : My mum and dad had gone on a 9-day tour (gasp!) to China...I had to move back my mum's home to make sure my sis wakes up in time for her 'O' levels practicals...Had to wash, clean, cook (ok, maybe not. Does boiling water count?) for two homes for these 9 days...
At work: Got a press conference coming up on next tues, was given less than a week to prepare the press kit, banner, presentation, press invite, coordination of the various panel spokesmen...
The public holidays are over :( I have got a couple of photos in my cam to upload but simply can't find the time and mood to do that...
Good news is....
Was juz told that the press conference is postponed to next fri..phew! a few more days to work on it! Dun ve to swop my working Sat!
My mum and dad are coming back soon! :D
I miss them lots! Esp. my mum!
I wonder how she manages to wash my siblings' very-fast-growing pile of clothes everyday!
Updates coming soon...meanwhile try out the below cool link!
This is a really cool javascript trick that you can try out. Paste the following code into the address bar when any website with images is loaded. It is best used in uniform size pictures
javascript:R=0; x1=.1; y1=.05; x2=.25; y2=.24; x3=1.6; y3=.24; x4=300; y4=200; x5=300; y5=200; DI=document.getElementsByTagName("img"); DIL=DI.length; function A(){for(i=0; i-DIL; i++){DIS=DI[ i ].style; DIS.position='absolute'; DIS.left=(Math.sin(R*x1+i*x2+x3)*x4+x5)+"px"; DIS.top=(Math.cos(R*y1+i*y2+y3)*y4+y5)+"px"}R++}setInterval('A()',50); void(0);
To stop the animation, just click on your browser's refresh button.
(from Hemmy.net)
Friday, October 13, 2006
I m excited oredi...
News has it that 
is opening its flagship store in Singapore at Vivocity this weekend....
Oh my...look at the stores/ restaurants in Vivo!
(click to enlarge)
is opening its flagship store in Singapore at Vivocity this weekend....Oh my...look at the stores/ restaurants in Vivo!
(click to enlarge)
I m amazed
....to see this in Singapore....
Its "THE JEWEL BOX" at Mount Faber! *gasp!
I stumbled across this photo on Mount Faber website...I have been to Mount Faber at nite but did not go to the box ...wonder if the interior is as impressive as the exterior...
Its "THE JEWEL BOX" at Mount Faber! *gasp!
I stumbled across this photo on Mount Faber website...I have been to Mount Faber at nite but did not go to the box ...wonder if the interior is as impressive as the exterior...
Thursday, September 07, 2006
TMNTs, Heros in a halfshell!
Childhood memories
Hmm...they reminded me of someone....
Anyway, my bro used to have one of them; the one in red, Raphael. We also had its nintendo game, we loved Leonardo and Donatello as they have longer weapons, easier to fight against the Rhino villian (I forgot its name).
Pizza lovers are TMNTs :D muahahaha...
My fav is......Donatello, yah the one with the long stick :D muahahaha...
Which is your fav? pls dun tell me its the Rat! :D
(Chorus)
Teenage Mutant Ninja Turtles
Teenage Mutant Ninja Turtles
Teenage Mutant Ninja Turtles
Heroes in a half-shell
Turtle power!
They're the world's most fearsome fighting team (We're really hip!)
They're heroes in a half-shell and they're green (Hey - get a grip!)
When the evil Shredder attacks
These Turtle boys don't cut him no slack!
Teenage Mutant Ninja Turtles
Teenage Mutant Ninja Turtles
Splinter taught them to be ninja teens (He's a radical rat!)
Leonardo leads, Donatello does machines (That's a fact, Jack!)
Raphael is cool but crude (Gimme a break!)
Michaelangelo is a party dude (Party!)
(Repeat chorus)
Hmm...they reminded me of someone....
Anyway, my bro used to have one of them; the one in red, Raphael. We also had its nintendo game, we loved Leonardo and Donatello as they have longer weapons, easier to fight against the Rhino villian (I forgot its name).
Pizza lovers are TMNTs :D muahahaha...
My fav is......Donatello, yah the one with the long stick :D muahahaha...
Which is your fav? pls dun tell me its the Rat! :D
(Chorus)
Teenage Mutant Ninja Turtles
Teenage Mutant Ninja Turtles
Teenage Mutant Ninja Turtles
Heroes in a half-shell
Turtle power!
They're the world's most fearsome fighting team (We're really hip!)
They're heroes in a half-shell and they're green (Hey - get a grip!)
When the evil Shredder attacks
These Turtle boys don't cut him no slack!
Teenage Mutant Ninja Turtles
Teenage Mutant Ninja Turtles
Splinter taught them to be ninja teens (He's a radical rat!)
Leonardo leads, Donatello does machines (That's a fact, Jack!)
Raphael is cool but crude (Gimme a break!)
Michaelangelo is a party dude (Party!)
(Repeat chorus)
Monday, August 07, 2006
No more breadtalk for me!
I recently recovered from a bout of food poisoning.
As advised by ms complain queen, i sent the below letter to breadtalk, copied to NEA.....
To Managing Director, Breadtalk Group Ltd
Dear Sir/ Mdm
I have been a loyal customer of Breadtalk's products and it was my family's favourite bread store.
After the below incident, I do not think I would ever patronise your stores.
On 2 Aug 2006, at about 7plus pm, as usual, I bought some bread from your store at Wisma Artria; 2 pieces of pork floss buns and 2 pieces of buns with taiwan sausage and onion flakes (I forgot the name of the bread).
My brother ate the sausage bun that night and suffered from stomach discomfort for the whole night. But he was ok the next day. At that time, he did not think much of it.
In the morning, 3 Aug 2006, 6.30am, I ate the other sausage bun for breakfast with plain water. I felt that the bun was a bit dry than usual but think nothing of it as I have been buying these buns for breakfast and everytime they taste alright. I thought it was my taste buds' problem.
I started to feel pain in my stomach at about 7 plus am..and I knew I must have eaten something wrong. Worse, I started feeling nauseous and I began to have diarrhoea..
I left for work but because I was feeling so sick in the stomach that I had to rush back home to my neighbourhood's clinic. (Healthline Family Clinic 64463260)
It was food poisoning and when I checked with my family members, my brother confirmed he had your bread before feeling the discomfort in his stomach the night before.
I m feeling better now but I still feel nauseous and my stomach still feels strange.
Although I do not have any concrete proof that my stomach discomfort is due to your bread but I hope that your company could re-examine your food handling and hygiene practices. There have been times I saw files hovering above your bread and staff handling both the bread and cash haphazardly.
I do not seek any redress but I write this mail because I am disappointed and angry as a loyal customer. I have copied this mail to the National Environment Agency for the safety of all your other customers.
Eileen Ng
CC: NEA - I hope you could re-look into the hygenie practices of breadtalk stores for the safety of the consumers.
Afternote: just got a reply from breadtalk, requesting for my contact number....gave it to them and waiting for them to call....grrr...
As advised by ms complain queen, i sent the below letter to breadtalk, copied to NEA.....
To Managing Director, Breadtalk Group Ltd
Dear Sir/ Mdm
I have been a loyal customer of Breadtalk's products and it was my family's favourite bread store.
After the below incident, I do not think I would ever patronise your stores.
On 2 Aug 2006, at about 7plus pm, as usual, I bought some bread from your store at Wisma Artria; 2 pieces of pork floss buns and 2 pieces of buns with taiwan sausage and onion flakes (I forgot the name of the bread).
My brother ate the sausage bun that night and suffered from stomach discomfort for the whole night. But he was ok the next day. At that time, he did not think much of it.
In the morning, 3 Aug 2006, 6.30am, I ate the other sausage bun for breakfast with plain water. I felt that the bun was a bit dry than usual but think nothing of it as I have been buying these buns for breakfast and everytime they taste alright. I thought it was my taste buds' problem.
I started to feel pain in my stomach at about 7 plus am..and I knew I must have eaten something wrong. Worse, I started feeling nauseous and I began to have diarrhoea..
I left for work but because I was feeling so sick in the stomach that I had to rush back home to my neighbourhood's clinic. (Healthline Family Clinic 64463260)
It was food poisoning and when I checked with my family members, my brother confirmed he had your bread before feeling the discomfort in his stomach the night before.
I m feeling better now but I still feel nauseous and my stomach still feels strange.
Although I do not have any concrete proof that my stomach discomfort is due to your bread but I hope that your company could re-examine your food handling and hygiene practices. There have been times I saw files hovering above your bread and staff handling both the bread and cash haphazardly.
I do not seek any redress but I write this mail because I am disappointed and angry as a loyal customer. I have copied this mail to the National Environment Agency for the safety of all your other customers.
Eileen Ng
CC: NEA - I hope you could re-look into the hygenie practices of breadtalk stores for the safety of the consumers.
Afternote: just got a reply from breadtalk, requesting for my contact number....gave it to them and waiting for them to call....grrr...
Monday, July 31, 2006
I so wanna get this!
I ve juz got myself a pair black sequinned pumps from Bata...
and now I m eyeing for this.....
the ballet-inspired prima crocs is slim-fitting and oh so comfortable • it is nimble, fashionable and offers crocs’ distinguished qualities • slip-resistant and non-marking soles • anti-microbial and odor resistant • made with croslite (in black, silver, fuchsia and gold)
Maybe I should not get it...since I oredi have a pair of pumps....
So exasperating!!! I should not ve bought that sequined pumps!!!!
I wish I have more reasons to get the crocs...
and now I m eyeing for this.....
the ballet-inspired prima crocs is slim-fitting and oh so comfortable • it is nimble, fashionable and offers crocs’ distinguished qualities • slip-resistant and non-marking soles • anti-microbial and odor resistant • made with croslite (in black, silver, fuchsia and gold)
Maybe I should not get it...since I oredi have a pair of pumps....
So exasperating!!! I should not ve bought that sequined pumps!!!!
I wish I have more reasons to get the crocs...
Wednesday, May 24, 2006
Flying sucks
That's the title of this graphic...
Found this website of really cute but cynical graphics... ha!
Yes, the 'Run, no cook' post has one of her graphics too...
Here's another one....
and this one.....I m trying to figure out what this drawing means.....
Coz 'they' sprout out when you are very young and drop off when you get old?
Coz 'they' eat everything?
Wednesday, May 17, 2006
Random Rants - Stoopiak Meeting...
Attended the super long combined meeting last nite.
Glad to hear that they will no longer combine the meetings from July onwards.
Meetings like those are becoming more of a drag.
Reporting for the sake of reporting, meeting for the sake of meeting.
Not a bit constructive nor interesting.
Its my turn to write the minutes...I tink I will do it during this weekend.
Got couple of errands to run this weekend. What else? Wedding jitteries, of coz...
My legs are itching for a long long run....
Maybe I will run this evening...
Glad to hear that they will no longer combine the meetings from July onwards.
Meetings like those are becoming more of a drag.
Reporting for the sake of reporting, meeting for the sake of meeting.
Not a bit constructive nor interesting.
Its my turn to write the minutes...I tink I will do it during this weekend.
Got couple of errands to run this weekend. What else? Wedding jitteries, of coz...
My legs are itching for a long long run....
Maybe I will run this evening...
Thursday, May 11, 2006
MAHJONG
I have discovered something.
Something to my delight,
MAHJONG
You know how i hate gambling.
but I love the feeling of winning
MAHJONG
My heart flutters and beats faster when I m about to win
Happiness cascade over me as I saw my tiles unveil a 'five-fold'
MAHJONG
When someone completes his game before me
I have to restrain myself from smashing his face with a couple of tiles already in my hand
MAHJONG
I hate to admit that I m a sore loser
Many think I lack etiquette, but hell!, you would tink like me if you keep losing
MAHJONG
Can really make me a better person or, worse you may think
Its a mind game afterall, a survival game at its best.
MAHJONG
I have learnt this during my 'MJ internship'
Rira bien qui rira le dernier*
Dun tink you are winning just becoz you are winning in the beginning. yah.
* Whoever who laughs last, laughs best - Ms PIG's "Learn a french phrase every day"
Something to my delight,
MAHJONG
You know how i hate gambling.
but I love the feeling of winning
MAHJONG
My heart flutters and beats faster when I m about to win
Happiness cascade over me as I saw my tiles unveil a 'five-fold'
MAHJONG
When someone completes his game before me
I have to restrain myself from smashing his face with a couple of tiles already in my hand
MAHJONG
I hate to admit that I m a sore loser
Many think I lack etiquette, but hell!, you would tink like me if you keep losing
MAHJONG
Can really make me a better person or, worse you may think
Its a mind game afterall, a survival game at its best.
MAHJONG
I have learnt this during my 'MJ internship'
Rira bien qui rira le dernier*
Dun tink you are winning just becoz you are winning in the beginning. yah.
* Whoever who laughs last, laughs best - Ms PIG's "Learn a french phrase every day"
Friday, May 05, 2006
Friday, April 28, 2006
Bonnes vacances!*
Its Friday!
Enjoy this long weekend!
*Happy Holidays in french - Ms PIG's "Learn a french phrase every day"
Enjoy this long weekend!
*Happy Holidays in french - Ms PIG's "Learn a french phrase every day"
Saturday, April 01, 2006
Dead-beat
SIGH!
This is so dreadful....
Just got the events schedule from my boss...I ve got to work on every weekend in April...and that would mean both Sat and Sun...
Kill me....
I miss the gals...I miss going out and have fun with my khakis...
So dead beat.
If I were free, I would organise an outing with my frens every 2 weeks...dinner on one of the weekdays, anyone?
This is so dreadful....
Just got the events schedule from my boss...I ve got to work on every weekend in April...and that would mean both Sat and Sun...
Kill me....
I miss the gals...I miss going out and have fun with my khakis...
So dead beat.
If I were free, I would organise an outing with my frens every 2 weeks...dinner on one of the weekdays, anyone?
Friday, February 17, 2006
Random rants - 4013 orange
Recently, there has been this office pantry talk going on....
"The 4013 orange is sweet and very nice to eat! Somemore, its very cheap!"
4013? secret code? some china brand?
After my investigation and some free tasting (with compliments from my colleague).....my findings are as follows;
1) they are refering to 'Sunkist 4013' oranges aka navel oranges
2) the oranges are not all sweet (I ate one which was sour)
3) the oranges are found in 'Shop n Save' and very cheap indeed, last time i checked, it was $1.75 for 5 )
4) how to choose? Choose the ones with "navel' on the bottom, they are likely to be sweet.
If I were to choose my fav colour, it would be orange colour (totally irrelevant...I know...but dun care lah!)
"The 4013 orange is sweet and very nice to eat! Somemore, its very cheap!"
4013? secret code? some china brand?
After my investigation and some free tasting (with compliments from my colleague).....my findings are as follows;
1) they are refering to 'Sunkist 4013' oranges aka navel oranges
2) the oranges are not all sweet (I ate one which was sour)
3) the oranges are found in 'Shop n Save' and very cheap indeed, last time i checked, it was $1.75 for 5 )
4) how to choose? Choose the ones with "navel' on the bottom, they are likely to be sweet.
If I were to choose my fav colour, it would be orange colour (totally irrelevant...I know...but dun care lah!)
Listen to my bitchin'!
Just discovered a lot of pple actualli read this stupid bitchy blog of ours..(we have a couple of members here, but as you can see, I m the only active one around...).
Hmm...have to be careful not to bitch about the pple who read this blog...
Especially my colleagues...!gasp! including senior managers (the pms lot) and my former supervisor cum boss !gasp! X 100...
As for friends or comrades (you know who you are, yes, I m referring to YOU!) who dropped by, I won't hold back my reins to bitch about you.... ha! :D
Bitchy, bitchie, me!
If I were to bitch about you, I would say in this blog that you are so lucky to have known me...that was not bitching? that was shamelessly blowing my own trumpet? You know wat? I dun care ;P
Hmm...have to be careful not to bitch about the pple who read this blog...
Especially my colleagues...!gasp! including senior managers (the pms lot) and my former supervisor cum boss !gasp! X 100...
As for friends or comrades (you know who you are, yes, I m referring to YOU!) who dropped by, I won't hold back my reins to bitch about you.... ha! :D
Bitchy, bitchie, me!
If I were to bitch about you, I would say in this blog that you are so lucky to have known me...that was not bitching? that was shamelessly blowing my own trumpet? You know wat? I dun care ;P
Friday, January 20, 2006
Random Rants - No need to attend!
You are supposed to attend a night meeting after your working hours with your boss.
You suddenly feel a bit unwell and mentioned it during lunch break with boss and colleagues.
What do u do when your boss says u need not attend the function you are supposed to attend?
a. No, I tink I better attend, its my job, besides I m only feeling a little bit unwell.
b. Yah, (in a slight reluctant manner) maybe I should not attend and go see my doctor.
c. Ok, I take half day time-off to rest at home.
Which do u think is the best answer?
Definitely 'C'!
Why?
To show appreciation for my boss's concern lah!
What eat snake?! Go shopping!? What faking sick?! No lah!
I veri devoted to work one, ok?!
If I were to eat snake, I would have update my blog during working hours...hmm, oh no, I m doing it now...
You suddenly feel a bit unwell and mentioned it during lunch break with boss and colleagues.
What do u do when your boss says u need not attend the function you are supposed to attend?
a. No, I tink I better attend, its my job, besides I m only feeling a little bit unwell.
b. Yah, (in a slight reluctant manner) maybe I should not attend and go see my doctor.
c. Ok, I take half day time-off to rest at home.
Which do u think is the best answer?
Definitely 'C'!
Why?
To show appreciation for my boss's concern lah!
What eat snake?! Go shopping!? What faking sick?! No lah!
I veri devoted to work one, ok?!
If I were to eat snake, I would have update my blog during working hours...hmm, oh no, I m doing it now...
Wednesday, January 18, 2006
Happenings : Kiki at chinatown?
Oh, I went down to Chinatown recently and was waiting for the bus no. 2 when I heard this, "Welcome to Chinatown...." in both chinese and english...blarring from the speakers in the centre divider of CT!
I turned my head and looked up...eeeks! the people's complex was drawn with greenish moving streaks!!! AH!!!
ok...stay calm, they are just lasers...its the CNY special laser display put by the STB and the CT Association.
I could not see what was shown on the building except seeing eerie streaks of green and red lights all over the building as I was standing right in front of the building.
It was about the story of a dog, I tink...
After hearing bits and pieces of the story dialogue, Kiki from sentosa musical fountain suddenly seem so cute and adorable...
Chinatown trying to be the next Sentosa?
Oh plssseee!....What's the point? Trying to be high tech? Isn't this degrading the beautiful, natural charm of Chinatown?
Kao!
And to think that I always thought that Yangtze was bad for Chinatown, this laser display takes the cake!
If I were STB, I would allow more illegal street peddlars to roam the streets of Chinatown and even the backlanes, ban all motor vehicles and only allow trishaws on its streets...and for goodness's sake, stop the laser display and the stupid story telling over the speakers!
I turned my head and looked up...eeeks! the people's complex was drawn with greenish moving streaks!!! AH!!!
ok...stay calm, they are just lasers...its the CNY special laser display put by the STB and the CT Association.
I could not see what was shown on the building except seeing eerie streaks of green and red lights all over the building as I was standing right in front of the building.
It was about the story of a dog, I tink...
After hearing bits and pieces of the story dialogue, Kiki from sentosa musical fountain suddenly seem so cute and adorable...
Chinatown trying to be the next Sentosa?
Oh plssseee!....What's the point? Trying to be high tech? Isn't this degrading the beautiful, natural charm of Chinatown?
Kao!
And to think that I always thought that Yangtze was bad for Chinatown, this laser display takes the cake!
If I were STB, I would allow more illegal street peddlars to roam the streets of Chinatown and even the backlanes, ban all motor vehicles and only allow trishaws on its streets...and for goodness's sake, stop the laser display and the stupid story telling over the speakers!
Art of Bitchin' - Lesson #1 : Writing a complaint letter
Lesson #1 - How to write a sarcastic complaint letter to a 'atas' aka prestigious car dealer....
PS: Ms Ah Lian - U are warned not to carry on reading as you may be disappointed with ur fav car brand!
Here's a sample of a complaint letter sent to the XXXXXwagon car company by one of my colleagues...she's realli good at bitchin'!
Attn: Forum Editors
Absolutely Atrocious Customer Service
On Saturday, the 14 th of Jan 2006, I visited the XXXXXwagen showroom at Alexandra with the specific objective of viewing the specifications of the New Bxxtle and hopefully be able to test drive one. However, what greeted me was not the top of the range service I expected from a prestigious car dealer such as you.
I entered the showroom only to be blatantly scrutinised and ignored by numerous salespeople despite the relatively empty showroom. I waited a good 15 minutes for service and got none. While I was looking at the Bxxtle in the showroom, a heavy-set female salesperson brushed past me in favour of a family who were looking at the exact same car and who had arrived later than me. She cheerfully greeted them by name and furnished them with the price of the car and other details. This behaviour baffles me, I was not even asked if I was served yet and was merely treated as a sort of glorified window-shopper. After growing slightly impatient waiting for the non-existent service, or at least service that was selectively targeted at people ostensibly more affluent than myself, my companion proceeded to the counter to ask for the New Beetle's price list. He was knocked back with a curt "We do not give out price lists," by the male employee who then proceeded to turn his back on us.
Upon request to see the manager, I got a reply that one was not around. I do understand that he/she may be engaged elsewhere but I was declined the manager's namecard when I asked for one with the reply that "there is no name card". I find that absurd as every member of your staff on the sales floor had a name card but the manager has none. Your showroom staff gave me the impression that any supervisory position at the showroom is merely phantom and that no such person exists except perhaps in the imagination of this customer.
After listening to my litany of complaints against your staff, the above-mentioned salesman promised me a test drive though after arranging it, did not speak to me, even though I was the one who expressed a strong interest in purchasing the car. He instead redundantly deferred to my companion when the car was ready.
During and after my test drive, I asked Wilson Lau, the sales facilitator a few questions, to which I got very disinterested answers. The range of questions asked were simple enquiries, for example: Why the interior of the car looked so dated. To which he replied that people bought the Bxxtle based on external aesthetics and not on interior decor. Surely he could have come up with a better sales pitch than that?
During the test drive, he hardly seemed enthusiastic about extolling the car's virtues. I had the impression that staff in the motor sales sector would be eager in spitting out a persuasive pitch as good chunk of their salary comes from commission earned. That would usually be a good incentive for good service, but none of that materialized. Which makes me question if the amount of training for staff from the management level is sufficient compared to your competitors.
I would like to add that being employed in the service industry, I find myself doubly intolerant to such favoritism based on first impressions. The service was not bad across the board but rather, in my opinion, selective. I feel I was ignored based on factors such as my relatively young age and perceived affluence, or rather lack thereof. Being ignored based on these factors, regrettably, is a part of Singapore's service culture, but being snubbed outright is another matter altogether.
XXXXXwagen may have a greater amount of prestige normally associated with a continental brand, but the service I experienced over the weekend certainly does not reflect it. The shambolic service ethic displayed by your showroom staff has lost you a customer.
If you regrettably skipped through most of my letter because you are treating it as a typical complaint, then I can see where the sales staffs get their customer service principles from.
For your convenience, I would like to state that your level of service is appalling. And suffice it to say, the XXXXwagen Group will certainly not win my vote for any customer service awards in the near future.
Best Regards,
AXXXX YXXX
*all names are deliberately spelt in Xes to avoid deframation suits...
And she CCed this complaint letter to all forum editors and all her colleagues and frens!
Let's start bitchin'!
If I were her (with all that money), I would not have even considered a bxxtle... :P I m a sting bag, I will save up and spend the money slowly...hahaha...
PS: Ms Ah Lian - U are warned not to carry on reading as you may be disappointed with ur fav car brand!
Here's a sample of a complaint letter sent to the XXXXXwagon car company by one of my colleagues...she's realli good at bitchin'!
Attn: Forum Editors
Absolutely Atrocious Customer Service
On Saturday, the 14 th of Jan 2006, I visited the XXXXXwagen showroom at Alexandra with the specific objective of viewing the specifications of the New Bxxtle and hopefully be able to test drive one. However, what greeted me was not the top of the range service I expected from a prestigious car dealer such as you.
I entered the showroom only to be blatantly scrutinised and ignored by numerous salespeople despite the relatively empty showroom. I waited a good 15 minutes for service and got none. While I was looking at the Bxxtle in the showroom, a heavy-set female salesperson brushed past me in favour of a family who were looking at the exact same car and who had arrived later than me. She cheerfully greeted them by name and furnished them with the price of the car and other details. This behaviour baffles me, I was not even asked if I was served yet and was merely treated as a sort of glorified window-shopper. After growing slightly impatient waiting for the non-existent service, or at least service that was selectively targeted at people ostensibly more affluent than myself, my companion proceeded to the counter to ask for the New Beetle's price list. He was knocked back with a curt "We do not give out price lists," by the male employee who then proceeded to turn his back on us.
Upon request to see the manager, I got a reply that one was not around. I do understand that he/she may be engaged elsewhere but I was declined the manager's namecard when I asked for one with the reply that "there is no name card". I find that absurd as every member of your staff on the sales floor had a name card but the manager has none. Your showroom staff gave me the impression that any supervisory position at the showroom is merely phantom and that no such person exists except perhaps in the imagination of this customer.
After listening to my litany of complaints against your staff, the above-mentioned salesman promised me a test drive though after arranging it, did not speak to me, even though I was the one who expressed a strong interest in purchasing the car. He instead redundantly deferred to my companion when the car was ready.
During and after my test drive, I asked Wilson Lau, the sales facilitator a few questions, to which I got very disinterested answers. The range of questions asked were simple enquiries, for example: Why the interior of the car looked so dated. To which he replied that people bought the Bxxtle based on external aesthetics and not on interior decor. Surely he could have come up with a better sales pitch than that?
During the test drive, he hardly seemed enthusiastic about extolling the car's virtues. I had the impression that staff in the motor sales sector would be eager in spitting out a persuasive pitch as good chunk of their salary comes from commission earned. That would usually be a good incentive for good service, but none of that materialized. Which makes me question if the amount of training for staff from the management level is sufficient compared to your competitors.
I would like to add that being employed in the service industry, I find myself doubly intolerant to such favoritism based on first impressions. The service was not bad across the board but rather, in my opinion, selective. I feel I was ignored based on factors such as my relatively young age and perceived affluence, or rather lack thereof. Being ignored based on these factors, regrettably, is a part of Singapore's service culture, but being snubbed outright is another matter altogether.
XXXXXwagen may have a greater amount of prestige normally associated with a continental brand, but the service I experienced over the weekend certainly does not reflect it. The shambolic service ethic displayed by your showroom staff has lost you a customer.
If you regrettably skipped through most of my letter because you are treating it as a typical complaint, then I can see where the sales staffs get their customer service principles from.
For your convenience, I would like to state that your level of service is appalling. And suffice it to say, the XXXXwagen Group will certainly not win my vote for any customer service awards in the near future.
Best Regards,
AXXXX YXXX
*all names are deliberately spelt in Xes to avoid deframation suits...
And she CCed this complaint letter to all forum editors and all her colleagues and frens!
Let's start bitchin'!
If I were her (with all that money), I would not have even considered a bxxtle... :P I m a sting bag, I will save up and spend the money slowly...hahaha...
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